Frequently Asked Questions 
We need it yesterday! Can you help?
When will my order arrive?
How much is shipping?
Who pays for duty, taxes or customs fees?
Can I add symbols or a logo?
Can I choose any font?
Do you ship outside the US, to APO/FPO addresses, or to a PO Box?
Do you offer shipping insurance?
What types of payment do you accept?
Do you charge sales tax?
Can I include a gift card with my purchase?
What is your return policy?
Do you have a recycling program?
We need it yesterday! Can you help?
Unfortunately, we get this question a lot, fortunately, we aren't like most companies, we offer some of the fastest production times available. Here's why, most companies take your order and then send it oversees to be manufactured adding days or even weeks to production time. We do almost all orders in-house and can therefore turnaround most orders much faster than other companies. By having a deep inventory, equipment on-site, a graphic design department, and a empowered and knowledgeable staff, we offer unparalleled production times, superior customer service, and inspiring flexibility. Give us a call before you decide there isn't time to get the product you want. Back to Top
When will my order arrive?
When your product arrives depends on two factors, our production time and your choice of shipping methods. Production times are noted with each product description. We offer guaranteed deliveries with UPS Next Day Air, 2nd Day Air , 3 Day Select and Ground shipments. We ship from Greeneville TN, zip code 37616, if you want to check with www.UPS.com for your specific times. Back to Top
UPS Ground Transit Times
How much is shipping?
Shipping costs vary based on product size, weight, service selected and destination and start at $4.99. Before checkout, you will be able to see shipping options and charges. Once you have added the products to your shopping cart you can also click the Calculate Shipping link under basket contents in the menu column. All UPS shipments include free tracking information, insurance for up to $100, and a guaranteed delivery date from UPS. If the delivery date is missed, we will refund any shipping charges, except for acts of nature beyond our or UPS control. Shipments outside the US are only estimates and are not guaranteed.
International Shipping for wristbands is as follows:
1-30 Wristbands (6-10 days) ($21.00)
31-599 Wristbands (6-10 days) ($52.00)
601-1000 Wristbands (6-10 days) ($95.00)
Over 1000 Quoted Upon Request
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Do I have to pay for duty, taxes or customs fees?
Customers outside the United States are responsibility for any duty, taxes or customs charges imposed and will be bill seperately by the shipper.
The shipper will contact you to make arrangements for payment. Contact your customs organization for possible charges. Back to Top
Can I add symbols or a logo?
Absolutely, this link will open a window with 1000's of symbols to choose from. Simply include the symbol code number in parenthesis and we'll replace the code with your symbol. (I.e. (soccer) is replaced with the soccer ball, exactly where you put it in the text box. You can also e-mail us your black and white hi-resolution images. There is no extra charge for these unless we have to spend graphic design time to use your logo, in that case someone will contact you with details. Back to Top
Can I choose any font?
Sure, we have a standard set of fonts we use, but you may choose any font you like. MS Word is a good place to search for fonts. Use the comments field to tell us the font name you would like to use. If we don't have or can't find the font you want, you may also e-mail us your font. We can assist with this if necessary. Back to Top
Do you ship outside the US, to APO/FPO addresses, or to a PO Box?
We ship wristbands to Australia, Canada, Italy, Netherlands, New Zealand, Puerto Rico, United Kingdom and the United States. Other products are not currently shipped internationally or to APO/FPO addresses. We ship to US PO Boxes via Fedex and USPS. Back to Top
Do you provide shipping insurance?
We do not, by default, include shipping insurance for Standard shipping. We insure all UPS shipments for $100 at no additional charge. Insurance may be added to any order, rates will vary. Back to Top
What types of payment do you accept?
We accept VISA, MasterCard, Discover, AMEX, PayPal and eChecks over our secure checkout pages. We can also accept money orders and checks via mail, checks will delay shipping while it clears. We also accept official school purchase orders, we only accept purchase orders from schools. To place an order for a school, please give us a call, to ensure your order is processed smoothly.Back to Top
Do you charge sales tax?
We charge sales tax for all purchases shipped to Tennessee addresses unless we have a Valid Resale Certificate on file prior to your placing an order.Back to Top
Can I include a gift card with my purchase?
Yes, a handwritten gift card can be included free of charge if you provide a card message at checkout. Back to Top
What is your return policy?
If we have made a mistake on your order in any way and you are not satisfied, simply call our office for an RMA number and return the defective product to us within 7 days of delivery along with an explaination and a copy of your order and we will either replace the product or refund the charges at our discression. Shipping costs are nonrefundable, unless due to an error on our part. Back to Top
What is your recycling program?
We have made every effort to develop a recycling program that will benefit our clients, our communities as well as maintain our responsibilities to the environment. In doing so, we have developed one of the first of it's kind silicone wristband recycling programs. If you have over 100 wristbands that you no longer need, you may send them to our address below for recycling. If you do not have 100 bands, we ask that you wait to send your wristbands for recycling until you have at least 100. This will help to make sure we can efficiently and effectively run our recycling program. Send your postage paid packages to: Back to Top
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Goods For Giving LLC - Recycled Wristbands
6544 MIDDLE POINT Rd
ARCHDALE NC 27263-3915
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Custom Bracelets | Medical Identification Bracelets | Key Chains | Silicone Wristbands | Rubber Bracelets | Personalized Picture Frames | Personalized Bracelets |
| Complete this section only after you have placed your order if you want to pay by electronic check. Do not mail a check if you complete this form. |
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